This Privacy Policy explains how Birdie or Better LLC ("Birdie or Better," "we," "us," or "our") collects, uses, shares, and protects information when you use our website at getbirdieorbetter.com and any related services (the "Service").
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
1.1 Information You Provide
- Account information: name, email address, username, password (stored as a secure hash), and profile preferences
- Payment information: billing name, billing address, last four digits of payment card, and transaction history. Full payment card numbers are processed and stored by Stripe, Inc., not by us.
- Communications: content of any messages you send to support, feedback, or other communications with us
- User-submitted content: any content you voluntarily submit through the Service (e.g., saved lineups, watchlists, notes)
1.2 Information Collected Automatically
- Usage data: pages visited, features used, content viewed, time spent, click patterns, and similar interactions
- Device and technical data: IP address, browser type and version, operating system, device identifiers, language preference, and referring URLs
- Cookies and similar technologies: see Section 5 below
1.3 Information from Third Parties
- Authentication providers: if you sign in with a third-party service (such as Google), we receive basic profile information from that provider in accordance with your settings on that service
- Payment processor: Stripe provides us with limited information to confirm successful payments, manage subscriptions, and handle disputes
- Analytics providers: aggregated usage information from analytics services we use (see Section 4)
We do not knowingly collect information from anyone under 18 years of age. See Section 8.
2. How We Use Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Create and manage your account
- Process subscriptions, payments, and refunds
- Deliver the analytics, content, and tools you have subscribed to
- Communicate with you about your account, transactions, updates, and support requests
- Send marketing communications (you can opt out at any time)
- Personalize your experience and recommend relevant content
- Detect, prevent, and respond to fraud, abuse, security incidents, and violations of our Terms
- Comply with legal obligations and enforce our rights
- Conduct analytics and research to improve the Service
We do not sell your personal information. See Section 7.
3. How We Share Information
We share information only as described below:
3.1 Service Providers
We share information with third-party vendors and service providers who perform services on our behalf, subject to confidentiality obligations. Categories include:
- Payment processing: Stripe, Inc.
- Authentication and account management: Clerk
- Hosting and infrastructure: Cloudflare
- Email and communications: Google Workspace
- Analytics: Cloudflare
3.2 Legal Requirements
We may disclose information if required by law, regulation, court order, or governmental request, or to protect our rights, property, or safety, or that of our users or others.
3.3 Business Transfers
In the event of a merger, acquisition, sale of assets, financing, or similar transaction, your information may be transferred to the successor entity. You will be notified of any change in ownership or material change in how your information is handled.
3.4 With Your Consent
We may share information for purposes you specifically consent to.
3.5 Aggregated or De-Identified Data
We may share aggregated or de-identified data (which cannot reasonably be used to identify you) for any lawful purpose.
4. Analytics
We use analytics tools to understand how users interact with the Service. These tools may collect information such as how often you visit the Service, which pages you access, and other usage data. This information helps us improve the Service.
5. Cookies and Similar Technologies
We use cookies and similar technologies (such as local storage) to:
- Keep you signed in
- Remember your preferences
- Understand how the Service is used
- Improve performance and security
- Support marketing and advertising (where applicable)
Categories of cookies we use:
- Strictly necessary: required for the Service to function (e.g., authentication, session management). These cannot be disabled.
- Functional: remember your preferences and settings
- Analytics: measure usage to improve the Service
- Marketing: (if applicable) help us understand the effectiveness of our marketing
You can manage cookies through your browser settings. Disabling certain cookies may affect functionality of the Service.
6. Data Retention
We retain personal information for as long as your account is active and as needed to provide the Service. After account closure, we may retain certain information:
- For tax, accounting, and legal compliance (typically 7 years for financial records)
- To resolve disputes, prevent fraud, and enforce our agreements
- In aggregated or de-identified form indefinitely
You may request deletion of your account and associated data at any time (see Section 7).
7. Your Rights and Choices
Depending on where you live, you may have specific rights regarding your personal information. We honor the following rights for all users where reasonably practical:
- Access: request a copy of the personal information we hold about you
- Correction: request correction of inaccurate or incomplete information
- Deletion: request that we delete your personal information, subject to legal exceptions
- Portability: request a copy of your information in a portable format
- Opt out of marketing: unsubscribe from promotional emails using the link in any email or by contacting us
- Cookie preferences: manage cookies through your browser settings
7.1 California Residents (CCPA/CPRA)
California residents have the right to:
- Know what personal information we collect, use, and share
- Request deletion of personal information
- Correct inaccurate personal information
- Opt out of the "sale" or "sharing" of personal information (we do not sell personal information as defined under CCPA, and we do not engage in cross-context behavioral advertising in a manner that constitutes "sharing" under CCPA)
- Limit use of sensitive personal information
- Non-discrimination for exercising these rights
To exercise these rights, contact us at support@getbirdieorbetter.com. We may need to verify your identity before responding.
7.2 Other U.S. State Residents
Residents of Virginia, Colorado, Connecticut, Utah, Texas, Oregon, and other states with comprehensive privacy laws have similar rights, including access, deletion, correction, and (in some states) the right to opt out of targeted advertising and profiling. Contact us at support@getbirdieorbetter.com to exercise these rights.
7.3 EU/UK/EEA Residents (GDPR/UK GDPR)
If you are located in the European Economic Area, the United Kingdom, or Switzerland, you have rights under GDPR, including access, rectification, erasure, restriction, portability, and objection. The legal bases on which we process your data are: (a) performance of a contract (to provide the Service); (b) legitimate interests (e.g., service improvement, fraud prevention); (c) consent (where required); and (d) legal obligation.
You may file a complaint with your local supervisory authority. We have not appointed an EU representative because the Service is primarily directed to U.S. users.
7.4 Submitting Requests
To submit a privacy request, email support@getbirdieorbetter.com from the email address associated with your account. We will respond within the timeframe required by applicable law (typically 30–45 days). We may extend this period when permitted by law.
8. Children's Privacy
The Service is not directed to children under 18, and we do not knowingly collect personal information from anyone under 18. If we learn that we have collected information from a person under 18, we will promptly delete it. If you believe a child has provided us with personal information, contact us at support@getbirdieorbetter.com.
9. Data Security
We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. These measures include encryption in transit (HTTPS/TLS), encryption of sensitive data at rest where applicable, access controls, and use of reputable service providers.
However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your password confidential and for any activity under your account.
10. International Data Transfers
The Service is operated from the United States. If you access the Service from outside the United States, your information will be transferred to, stored in, and processed in the United States. By using the Service, you consent to this transfer. The United States may have data protection laws that differ from those of your country.
11. Do Not Track
Some browsers offer "Do Not Track" signals. Because there is no industry-wide standard for honoring DNT signals, we do not currently respond to them. You can manage tracking through cookie controls and the choices described in Section 7.
12. Third-Party Links
The Service may link to third-party websites and services (including DraftKings, FanDuel, and others). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing them with personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last Updated" date. For material changes, we will provide additional notice (such as by email or in-app notification). Continued use of the Service after changes take effect constitutes acceptance of the revised policy.
14. Contact Us
For questions, requests, or complaints about this Privacy Policy or our privacy practices, contact:
Birdie or Better LLC
Attn: Privacy
6545 Market Ave. North, Ste 100
Canton, OH 44721
Email: support@getbirdieorbetter.com